William Woo

Senior Project/Program Manager | Full Stack & Cloud Proficient

Email 415-470-0457 LinkedIn Profile

Key Professional Traits

  • Strategic & Technically Proficient: Deep background in Full Stack development, Cloud (AWS/Google), and complex systems like ERP/CRM. Relied on to operate at the 'lowest level of detail' to foresee technical risks and contribute to solution design.
  • A Consistent and Resilient Driver: Managed multi-million dollar, multi-year portfolios at IBM. Known for the ability to thrive in ambiguity and course-correct faltering programs.
  • Cross-functional Consensus Builder: Excels at building strong, productive partnerships. Trusted to align budgets with Finance and negotiate technical requirements with Engineering.

Education

San Francisco State University

Bachelor of Science, Computer Science

Bachelor of Mathematics

5/2002 - 5/2004

Professional Experience

Senior Project & Product Manager
IBM

Aug 2015 – May 2025

Managed multi-million dollar initiatives and portfolios, leveraging deep technical skills in Full Stack development and Cloud environments (AWS/Google) to drive project success and stakeholder alignment.

Technical Lead
Boeing

Feb 2015 – Aug 2015

In a technical leadership role, contributed to solution design and foresaw technical risks in complex systems.

Sr. Consultant, Developer
Webfortis

Sep 2013 – Jan 2015

Hands-on role focused on consulting and development, utilizing deep technical background to deliver custom solutions.

Projects
Client/Company Project Name/Focus Description Key Results
Google (under IBM) Enterprise Cloud Migration Led the migration of enterprise applications to AWS, ensuring minimal downtime and data integrity. Achieved up to 25% time savings for end-users.
Google (under IBM) Internal Enterprise Applications Migration Managed the product lifecycle for the migration and support transition of 9 Google internal enterprise applications. Focused on user experience and supportability. Resulted in an 18% reduction in support tickets , a 12% decrease in support response time , and a 20% improvement in customer satisfaction.
Delta Airlines (under IBM) "Above Wing" Cloud Transformation Drove the cloud transformation initiative for the "Above Wing" application, leading the product development process from concept validation to a successful AWS hybrid cloud launch. Served as an Agile Scrum Master, overseeing requirements definition, training, migration, and testing. Delivered a 20% improvement in user productivity and a 20% faster, more efficient application on time.
Energy Company (under IBM) NowAssist AI Implementation Drove the cloud transformation initiative for the "Above Wing" application, leading the product development process from concept validation to a successful AWS hybrid cloud launch. Served as an Agile Scrum Master, overseeing requirements definition, training, migration, and testing. Delivered a 20% improvement in user productivity and a 20% faster, more efficient application on time.
Boeing (Contracted) Dynamics CRM Customization Led technical discovery and requirements definition for enterprise solutions. Customized Dynamics CRM using .NET (C#, JavaScript). Managed cross-functional collaboration with partners, including Microsoft. Improved project efficiency by 15% , resulting in measurable user time savings.